This isn’t just another Product Manager role. This is a call for a partner who lives and breathes customer value.

Enji.ai is an AI-powered project intelligence platform that creates a unified context of all company projects by integrating data from task trackers, code repositories, messaging tools, and other workflow systems to eliminate management routine by 60%.

We’re looking for a Customer-Facing & Solutions Product Manager who will go far beyond writing specs. You will be the living expert and strategic partner for our customers and our internal teams — guiding them through discovery, shaping complex features, and ensuring adoption that delivers real, lasting value.

The Role: Your Mission

Your mission is to maximize the value our customers get from Enji. You will dive deep into their business processes, uncover their hidden needs, and ensure that even the most complex features are not only delivered but truly adopted. You will own three interconnected streams:

Demo & Discovery with leads → uncover pains, shape value arguments, and feed insights into a shared knowledge bank
Specs → Delivery of complex features and customizations → write PRDs, manage trade-offs, and push features through to release
Adoption & Value with existing clients → collaborate with Customer Success to drive product adoption, reveal usage patterns, and anticipate future pains before they appear

Your Responsibilities

Demo & Pre-Sales: Run demos and discovery calls with prospects. Capture insights into a growing knowledge base and translate them into testable hypotheses
Feature Shaping & Delivery: Turn client needs into crystal-clear PRDs and roadmaps. Balance trade-offs, align stakeholders, and push features to completion
Client Adoption & Continuous Discovery: Partner with CS to analyze product usage, identify adoption patterns, and proactively drive value for each client
Dogfooding & Expertise: Use Enji daily (Agent, Summarizer, Dashboards, Standups, Worklogs). Know its limits and suggest step-by-step improvements
Operational Support: Step in where things break. We’re a startup — flexibility and hands-on help are part of the job
Coordination & Synchronization: Keep roadmaps, responsibilities, and commitments aligned across teams. Ensure transparent documentation of all decisions and agreements

Experience:

Product Management: 3+ years in B2B SaaS as PM/PO. Experience across the full feature lifecycle, from hypothesis to delivery to post-release analysis
Pre-Sales / Demo: Experience demoing to enterprise clients, identifying business context and mapping pains to product value
Customer Experience (CX): Strong understanding of the client lifecycle, experience working with CS to drive engagement and collect feedback
Technical Literacy: Solid grasp of software development processes, Agile metrics (Lead Time, Cycle Time, etc.), system architecture basics, technical debt, DevOps, and dependencies. You don’t code, but you speak the developers’ language
Hypothesis Generation: Skilled at creating and testing product hypotheses through HADI cycles, and turning validated ideas into actionable specs
LLM Power User: Comfortable using multiple AI models for brainstorming, routine automation, and advanced prompt/context engineering
Language proficiency: English at C1 level, Russian at B2 level

Why Join Us?

At Enji.ai, you won’t just manage backlogs — you’ll shape the way enterprises experience our product. You’ll stand at the intersection of clients, tech, and strategy, with the freedom to push boundaries and the responsibility to deliver impact. If you want to build, influence, and truly own the customer-facing side of a cutting-edge platform, we want to meet you.