Company Overview:
We are a fast-growing tech company that provides businesses with innovative solutions to integrate multiple WhatsApp accounts with their CRM systems. Our platform delivers a unified inbox for seamless communication, enabling businesses to achieve complete visibility into customer interactions, streamline operations, and improve overall performance.
Position Summary:
The Digital Marketing and Affiliate Manager will play a crucial role in driving our marketing initiatives, managing affiliate partnerships, and supporting customer interactions. This role is ideal for a versatile marketer with experience in digital marketing, affiliate management, and customer support. The successful candidate will be responsible for creating compelling landing pages, managing affiliate programs, and delivering excellent customer support through various channels. Additionally, the role involves content creation, video production, and the management of newsletters and product updates.
Key Responsibilities:
- Landing Pages and Marketing Materials:
- Design and develop engaging landing pages and marketing collateral to support promotional campaigns.
- Affiliate Management:
- Oversee affiliate relationships, including payment approvals and onboarding new affiliates.
- Customer Demos:
- Conduct product demonstrations for potential clients to showcase platform features and benefits.
- Chat Support:
- Provide responsive customer support via the Crisp platform, addressing inquiries and resolving issues.
- Reporting:
- Prepare and analyze reports on customer churn, PPC performance, and other key metrics to inform business decisions.
- Competitor Analysis:
- Conduct reviews of competitors to identify opportunities for differentiation and improvement.
- Video Production:
- Create instructional and promotional videos using tools like Loom and Synthesia.
- Visual Content Management:
- Design visuals and manage content creation using Canva to enhance marketing efforts.
- Newsletters and Product Updates:
- Write and distribute newsletters and product updates to keep customers informed and engaged.
- Link Exchange Management:
- Manage link exchange partnerships to improve SEO and drive traffic to the platform.
- Feature Updates:
- Communicate new feature releases and updates to customers via email and in-app notifications.
Qualifications:
- Proven experience in digital marketing and affiliate management.
- Strong skills in content creation, including landing pages, videos, and visuals.
- Proficiency in tools such as Canva, Loom, and Crisp.
- Excellent communication and customer support skills.
- Ability to analyze data and generate actionable insights.
- Detail-oriented with strong organizational skills.
- Experience in a tech or SaaS environment is a plus.
This position offers a dynamic and varied role in a growing company, with the opportunity to make a significant impact on our marketing and customer engagement strategies.
We are an Israeli startup developing a Shared Inbox / Automation SaaS for Whatsapp (https://timelines.ai).
We help businesses with multiple individual numbers gain 360° visibility & boost performance on WhatsApp.
Company website:
https://timelines.ai/