Primary Responsibilities :
– Define and document detailed requirements (product requirements documents, user
stories, PBIs or similar) in support of development efforts
– Develop and sustain deep understanding of how our applications are used and
consumed by customers (mostly sellers), including future enhancement requests and
strategic differentiators of our services vs competitors
– Approve and oversee product releases, create release notes, user/developer
documentation, and notify and train support teams
– Communicate regularly with product stakeholders to ensure their needs are met and
requirements/goals are achieved
– Evaluate the expected ROI of specific feature sets or new products and compare to
actual results if implemented
– As subject matter expert (SME), manage day-to-day operations of product(s), coordinate
product maintenance/support efforts, and evaluate reported bugs for escalation and
triage, including management of the database team’s helpdesk queue, triaging incoming
requests, and interacting with stakeholders to ensure timely resolution
– Manage various products, including external-facing emails, inventory management, and
third-party integrations and internal tooling
– Data analytics, financial analysis, and business modeling
– Business case development and justification to organizational leadership
– Collaboration with team members across various product teams within engineering,
including developers, quality assurance, and project management
– Ownership of the quality and user adoption of product releases
– Develop and maintain a product roadmap
– Must be able to participate in production code pushes that occur outside of normal
working hours and be available in emergency situations if production issues arise.
– While no official on call schedule is required of the position, there may be times post-
production launch of a product that there will be short on call periods for production
reported issues and product questions.
Required Skills:
– Solid grasp of developing applications including some combination of web applications,
mobile applications, desktop applications and services or APIs
– The ability to manage the trade-offs between delivering products on time and on budget,
while balancing the demands of user needs and project constraints
– Strong communication skills (verbal & written)
– Excellent organization, planning, and prioritization skills
– Excellent collaboration skills
– Aptitude for analytical reasoning
– Excellent cross-functional project management skills
– Knowledge of Agile/Scrum Methodologies
Required Experience:
– 3+ years of experience in delivering software products
– 2+ years of experience working in a product management environment
– Experience with Scrum or other agile development methodology, including prior experience
as a Product Owner
Preferred Experience:
– Working in a fast-paced, market-driven organization
– Working within an entrepreneurial environment
– Leading and mentoring team members
– Reviewing and contributing to patents
– Managing vendors and/or negotiating contracts
– Prior experience as a developer, tester or equivalent experience on a software engineering
team
– SQL Server experience a plus
– Experience with user centered design concepts
Education:
– Bachelors Degree required, preferably in Computer Engineering, Computer Science,
Management Information Sciences, Engineering, Business/Economics or related fields.
– MBA/ Masters degree preferred
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